Refund Policy

Digital content and your right to cancel

The Academy course and the TradingView indicator are supplied as digital content. Under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you normally have a 14-day “cooling-off” period to cancel a purchase of digital content for a full refund — but this right ends as soon as you start accessing the content, provided you gave express consent to immediate access and acknowledged that doing so waives your cancellation right. At checkout, you will be asked to confirm this before you get access to the course or indicator.

Before you access the content

If you have not yet accessed the Academy course or activated the indicator, you can request a full refund within 14 days of purchase by contacting [SUPPORT/CONTACT EMAIL].

After you access the content

Once you’ve started the Academy course or the indicator has been granted (TradingView access activated), the purchase is final and non-refundable, except where the content is materially faulty or not as described, or as required by law.

Subscriptions (Pro / King)

Subscription tiers can be cancelled at any time from your account settings; cancellation stops future renewal but does not refund the current billing period already paid for. [CONFIRM WHETHER PRO-RATA REFUNDS ARE OFFERED ON UPGRADE/DOWNGRADE.]

How to request a refund

Email [SUPPORT/CONTACT EMAIL] with your order details. Approved refunds are issued to your original payment method via Stripe, typically within [X] business days.

[DRAFT — fill in bracketed placeholders, confirm the subscription refund stance, and have this reviewed by a solicitor. This policy assumes checkout collects an explicit “I consent to immediate access and understand I lose my cancellation right” confirmation before granting access — implement that checkbox if it doesn’t already exist, otherwise the waiver described above isn’t actually valid.]